About Us

Stephen G Culverhouse – Fellow of the British Institute of Innkeeping

Steve and his wife, Gill, used to own several well know freehold inns around the south coast of Devon. In 1997 Steve joined Bettesworths Commercial Estate Agents in Torquay where he enjoyed almost 2 years success in selling pubs. During this time Steve was seconded to the then regional brewer Eldridge Pope of Dorchester where he spent 9 months acquiring new freehold sites for their portfolio. Steve then went on to form his own acquisitions business and enjoyed significant success introducing off-market properties to national pub companies, regional brewers and select individuals. In 2001 Steve & family decided to return to the sharp end and purchased a country inn in South Somerset where they set about building trade with the help of daughter Lucy. Steve is the chef of the family and the girls worked front of house. Soon trade took off and rose from £1,500 per week to £6,000 per week within 12 months. Unfortunately, Steve developed serious back trouble and could no longer work in the kitchen and so in 2003 the business was sold. Since then Steve has been continuing with the acquisitions business and latterly has been acting as consultant to two private pub companies. Several of these sites were closed or under-performing and a niche in the market was recognised and Change-of-Use was born. The Localism Act 2011 has posed new challenges for pub owners and Steve has become an authority on Assets of Community Value acting for owners to have the listing revoked.

Terms & Conditions

Terms & Conditions

1.1 All our website design, text, graphics, the selection and arrangement thereof are Copyright ©  NETSIMAGE, ALL RIGHTS RESERVED. You cannot download any images or text from this website unless you are granted an express licence to do so by Netsimage.

2.0 Trademarks
Change-of-Use logo
2.1  is the trademark of Change-of-Use and an application for formal registration has been filed.

3.0 Intellectual Property Right Infringement

3.1 We will use all means at our disposal to pursue any infringement of our intellectual property rights.

4.0 Disclaimer of Warranty and Liability
4.1 The following provisions may be curtailed or disallowed by laws applicable in certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such jurisdiction.
4.2 We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
4.3 The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any services from us that they are suitable for your purposes.
4.4 Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure their total exclusion and no liability is accepted for them or their effect. Thus, you are recommended to take all appropriate safeguards before downloading information or images from our website.
4.5 All warranties, express or implied, statutory or otherwise regarding the accuracy of the information on this site and any use you make of such information are hereby excluded.
4.6 In relation to your use of this website and the data and information therein, neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising, including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
4.7 We are not responsible for the outcome of any planning application which may be based on reports or appraisals or advice from us relating to such applications verbally or in writing or by electronic mail or any other means. Fees that are paid to us for work involved in any planning application or other works for which we are so instructed are not refundable.
4.8 We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

5.0 Free initial telephone appraisal (as per enquiry boxes on website) and method of fee payment
5.1 Upon your submission of the website enquiry box or by telephoning the company, we may discuss your enquiry in sufficient detail to warrant further investigation. There is no charge for this once-only website or telephone enquiry and we may, after that initial enquiry, offer to visit the subject site. Our daily rate is £350 + travelling expenses, the total charge being payable in advance. We are not registered for VAT. 
5.2 We will prepare a report upon receipt of your instruction and a minimum deposit of £500 and we will inform you when the report has been completed. At this point a proforma invoice will be issued and upon payment of the balance according to that proforma invoice we will send you a copy of the report by email or by the postal service. The report cannot be released until the fee balance has been received at our bank. We will undertake to make any amendments to the report we consider are reasonable within 7 days of your receipt of the report at no extra cost to you. However, this does not include any further visits to the subject property. You are not permitted to change, alter or insert captions into the PDF report in any way whatsoever. 

5.3 Fees paid to us for works carried out are not refundable if the planning application is refused by the planning authorities or if the application is withdrawn by you or your agent or for any other reason.  

6.0 Links to other websites
6.1 From time to time, we may choose to link our site to other sites.
6.2 It is also possible that our site may become linked to the websites of other parties without our knowledge or consent.
6.3 In either circumstance (5.1 or 5.2), we disclaim all responsibility for any consequences whatsoever and howsoever arising as a result of linkages be they with or without our knowledge and consent and further we accept no responsibility for the quality of information provided on other sites to which we have become linked either with or without our knowledge and consent.

7.0 Governing Country of Jurisdiction
These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the Courts of England and Wales for our benefit.

Privacy Policy

1.0 Privacy Policy

1.1 We set out below our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. Our details are: Change-of Use, The Annexe, Painsford Mill, Ashprington, Devon TQ9 7EE. Tel: 01803 732884. Attention: Stephen Culverhouse, e-mail: 1.2 You can access our home page and browse our site without disclosing your personal data.
1.3 In the course of monitoring and processing information, our system does not produce cookies.

2.0 Purpose of processing and use of data by consultants.
2.1 Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed by us. Our website also includes, within its code, a monitoring script in order that visitors to our site can be monitored for the purpose of enabling us (with assistance from our website consultants) to assess the volume of website traffic to the various pages visited and this in turn enables us to improve the site for the benefit of visitors. Therefore, our website consultants will have access to our data. However, we confirm that the information will only be processed by them in accordance with this privacy policy.
2.2 We will use the information provided by you for the purpose of fulfilling your requirements, processing any other transactions authorised or made by you with us, informing you of special offers, providing other marketing information to you which we think you may find of interest and undertaking product or customer research/development.

3.0 Disclosure of information
3.1 We undertake not to provide your personal information to any third party except in accordance with this policy (see also 2.1 above). However, in the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets, that insolvency practitioner may transfer your information to a third party purchaser of the business provided that that purchaser undertakes to use your information for the same purposes as set out in this policy.
3.2 If Change-of-Use was merged with or taken over by another organisation, your personal data would become available to such organisation provided such organisation gave an undertaking only to use it for the same purposes as are set out in this policy.
3.3 We also confirm that your information will not be disclosed to government or local authorities or other government institutions except as required by law or other binding regulations.

4.0 Security measures 4.1 We have implemented technical measures to protect the personal data that we have under our control as far as possible from unauthorised access, unauthorised destruction or accidental loss but cannot guarantee that there will be no such access, destruction or loss.

5.0 Access to information
5.1 We only store your personal information if you have provided it to us by registering on our system as a potential purchaser of property which we are marketing on behalf of a vendor client.
5.2 You may ask us for confirmation that we are storing such personal information about you by emailing us at and, if you wish, and upon payment of a fee of £10, we will provide you with a copy of the personal data we hold about you by email. We will ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established to our reasonable satisfaction.

6 Consent, enquiries and disconnection
6.1 If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data, please contact Stephen Culverhouse on 01803 732884.
6.2 If at any time you wish us to cease processing your information or to delete any information we hold about you, please send a message to and insert "unsubscribe" as the subject heading.
6.3 You should also be aware that this option is available to you at the point of any electronic communication by clicking the unsubscribe option button. 3.2 If Change-of-Use was merged with or taken over by another organisation, your personal data would become available to such organisation provided such organisation gave an undertaking only to use it for the same purposes as are set out in this policy.

7.0 Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of the cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser the cookie simply terminates. For instance, by setting a cookie on our site the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie they may still use our site.

Log Files

We use IP addresses to analyse trends, administer the site, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.